Rule 2: Priorities

The Priorities Rule:  Define Mission, Goals and Objectives Through and Across The Organization

Although it seems obvious that business and organizations should have a Strategic Plan, with implementation goals, objectives, strategies, and action plans; most don’t.  For many of those that do, instead of the Plans getting more detailed, precise and relevant as you drill deeper into the organization structure, they don’t.

In fact, many organizations do not have Strategic Plans that can be reconciled with annual financial plans, nor can enterprise-wide level financial plans be reconciled to separate line of business financial plans, or those of subordinate unit managers and workforce members.

The bottom line is that every consistently successful human endeavor has a Plan as its foundation.

Whether written or not, plans are the basis for actions.  Priorities–what the organization wants as defined by its owners–are the basis for the Plans themselves.  Plans change when Priorities change, and only then.  Priorities Rule.  Priorities are the “What”, Plans are the “How”.  If Priorities are vague, or contradictory, Plans will not succeed.

Priorities and Plans explicitly manifest Certainty.

Thus, for an organization to succeed, every human in it must know their specific goals, objectives, targets, budgets, strategies, and action plans; and their related accountabilities and responsibilities.  These Personal Performance Plans should be clearly and overtly communicated and reinforced, and should roll up, or sum up, through the entire hierarchy of the enterprise, so every business/performance unit’s targets are the sum of its subordinate units.

The key here is to be sure of your Priorities, and to be sure that you don’t have different and conflicting Priorities, at any level of the enterprise.  Conflicting Priorities, not the absence of them, are the source of most organization dysfunction.  Being clear about Priorities and development of performance Plans for each workforce member and organization unit, and ensuring their enterprise-wide consistency, is essential to Enterprise Performance Management success.

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>>> Rule 3