While Financial Resource Management (FRM) and accounting generally have very coherent and internally consistent processes and procedures, most workforce-related initiatives and processes are fragmented, inconsistent, and frequently contradictory; sometimes in open conflict.

To succeed, organizations must implement and sustain full alignment of human resource, technology, and line of business process initiatives and activities with complete rigor and integration.

In the same way that enterprises have worked to organize themselves across lines of business to be “Customer-Centric”, so too should they do so across administrative and functional lines of business (through line and staff, front-office and back-office) to make processes and procedures universally “Employee-Centric”.  This will optimize workforce Certainty at all points, and achievement of desired performance results.    

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